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Customer Service
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| On-Line Help Desk |
| Special Order Items |
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What is a "special order item"?
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The special item is an item which requires special ordering procedures
through manufacturers or distribution channels. Most of them are "built"
after "order" (or "ship" after "confirmation"). Therefore, there is no
return/cancellation and the defective items will be directly serviced
by the manufacturers only. Please verify the specifications to see
whether they meet your application. Call manufacturers tech support if
you have any questions. It may take 2-3 weeks to ship out.
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How to order "special order item"?
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There is no difference in the ordering. After you place the order,
our sale will contact you for the detail. There is no surcharge for
special order items.
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Browse Customer Service Topics:
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Placing Your Order
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Order Confirmation,
Credit Card Security,
International Order,
Canada Customers,
Order-By-Phone,
Off-Shore Order,
APO/FPO,
Purchase Order
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Order Processing
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Product Availability,
Warranty Information,
Expected Delivery Information,
Cancelling an Order,
Return Policy,
Order Tracking
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